British Red Cross
Who is responsible for psychosocial support (PSS)?
Sarah Davidson
Moya Wood-Heath for the Red Cross EU Office
Contact for PSS
Contact person 1
Sarah Davidson
Phone: +44 208 223 4564
e-mail: s.davidson@uel.ac.uk
Contact person 2
Moya Wood-Heath (contact for the Red Cross EU Office)
Phone: +44 771 097 6609 / +44 202 877 7250
e-mail: mwoodhea@redcross.org.uk
Website of the national society or PSS
Field of psychosocial support at the moment
- Psychosocial support is held to underpin every service and training provided by the British Red Cross.
- The British Red Cross' psychosocial framework is known as: CALMER.
- CALMER advocates the assessment of risks and individual needs, the promotion of dignity and recognition of diversity and equality.
- CALMER includes six sequential steps: Consider, Acknowledge, Listen, Manage, Enable and Resource.
- CALMER emphasises the needs of responders and service users.
- CALMER is recognised by the British Psychological Society.
- CALMER is also used as a human resource tool, to structure defusings and support staff and volunteers.
- Psychosocial issues underpin the British Red Cross' individualised programme approach in the UK, as well as our programme management system in British Red Cross' international work both of which promote beneficary accountability and needs led services.
Coordinator of the Steering Committee
Lena Tynnemark, Swedish RC
Phone: +46 84524753
Fax: +46 84524601
Sanja Pupacic, Croatian RC
Phone: +385 1 4655 814
Fax: +385 1 4655 365