Special office hours for refugees missing family members:

Qualified and specially trained red cross volunteers will attend office hours for persons separated from their families due to armed conflicts or disasters.

  • When:

    In every odd calenderweek: Wednesday from 3pm to 5 pm.

    In every even calenderweek: Wednesday from 5pm to 7pm.
  • Where: Paulanergasse 9G (near Karlsplatz), 1040 Wien (Map)


The office hours are offered in German and English. If the affected persons feel more comfortable, they may ask somebody to act as a translator.

For further information please contact:

Astrid Simmet
01 589 00 126
Monday to Thursday 9am to 5pm
E-Mail: astrid.simmet(at)roteskreuz.at

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